TRAC Services Ltd is committed to providing a high quality regulatory affairs service to all of our clients through our quality management system. We strive for customer satisfaction by continually reviewing and evaluating our processes and implementing improvements where applicable to enhance customer satisfaction. We are committed to the continual improvement of our quality management system and the implementation of statutory and regulatory requirements.
We will ensure all employees maintain, develop and update their knowledge. Furthermore all employees will adhere to the requirements of our quality management system. Lastly the company will apply adequate controls of external consultants to ensure the quality of service provided to our clients is maintained.
We are committed to achieving accreditation ISO 9001 certification through co-operation, motivation and effective collaboration with all of our interested parties.
Quality objectives will be set to support this policy. These will be reviewed annually in line with our quality management system requirements.
For more information about TRAC’s Quality Policy please contact firstname.lastname@example.org