TRAC has provided effective PIL User Testing to clients since 2006. Our track record speaks for itself – with a 100% approval rate. We work with well respected companies within the pharmaceutical industry, who come back to us time after time, confident that we will always deliver the high quality of service we promise from the outset.
User Testing (or Readability Tests) has been a mandatory requirement within the EU since 2005 (Directive 2004/27/EC). Its aim is to improve the understanding and safety standards of patient information leaflets by reflecting within them, the results of consultations with target patient groups.
Complete User Testing Service
- Expert advice on PIL design, format and structure
- PIL writing and editing
- Preparing effective questionnaires and managing the interview process
- Sourcing appropriate PIL testing volunteers
- Reviewing product portfolios for PIL bridging strategies to reduce overall User Testing costs
- Full User Testing Report ready for submission to the relevant authorities
Efficient turnaround – we complete PIL User Testing within 6-8 weeks but can accommodate shorter timescales where necessary.
Competitive Pricing – we believe we have an affordable price structure that offers value for money in terms of price and quality of service.
Experienced trained PIL testers – Our dedicated regulatory PIL team have completed specific training and gained a wealth of experience over the past five years to create a robust and effective interview process.
Database of available volunteers – we have access to a comprehensive database of interview participants through our special volunteer programme.
In return for our volunteers' time and effort, TRAC makes a donation towards their chosen local charity or community group.
Quality of service - TRAC has created a robust method for its User Testing, which includes support and advice throughout the process to ensure you always receive the best possible information leaflets for your patients.